IT management is the discipline of managing and monitoring information systems including networks and hardware. It enables businesses to structure staff in such a manner so that they deliver high value to the organization. The aim is to achieve highest Return On Investment (ROI) for a business in relation to the cost of IT. This involves the use of tools and processes that are designed to minimize IT costs and increase efficiency. There are three main areas IT managers work on;
The first area is software system management which involves everything that surrounds the design, development, deployment and operation of software systems for an organization. It includes things like service management, service scheduling, security, quality management and database management. Security is closely monitored to ensure that the enterprise’s network and other IT equipment and devices are not attacked from any unauthorized party. This is the most crucial part of the entire IT management system because it manages the network security feature and prevents downtime of the business operations.
The second area is asset management. It is responsible for tracking the inventories and ensuring that the inventory levels are maintained. It also deals with producing an inventory report and the maintenance and repair records for all equipment and hardware. When it comes to IT assets, the IT asset management system monitors hardware sales and purchases, upgrades of hardware and software, allocation of resources to different IT groups, maintenance records for each asset type, and identification of new technologies that are designed to improve efficiency. Thus, it manages the hardware resources of the organization.
In addition, the third area is integration management. This focuses on the transformation of IT into the IT services and products that are offered to customers. Integration is often defined as the process by which IT and its associated systems, devices and software are seamlessly implemented in the organizations. Integration management helps IT service providers to gain a competitive advantage by ensuring that IT systems are updated, making them more efficient and reducing their costs. Moreover, integration management also deals with the implementation of the Cloud Applications in the enterprise.
Asset tracking is another important IT service and product management area. Asset tracking can help IT managers monitor inventories, track employee records, identify customers, and perform other pertinent functions. However, IT asset tracking is often quite often referred to as the WAN Optimization. It involves the use of various WAN application servers including the following:
These three processes need to be combined for IT asset managers to efficiently monitor the health of the enterprise network. This enables IT managers to ensure that inventory software and hardware are updated, devices are repaired, upgrades are performed when necessary, software licenses are renewed, and the most up-to-date applications are installed. The results are improved performance and cost savings. With this combination, IT asset managers will be able to deploy and manage business process improvements (BPI) in the most cost effective manner. This enables IT asset managers to achieve business objectives such as cost reduction and enhanced productivity. With these benefits, it is quite often the best choice to integrate inventory software with the Cloud and the Internet.
Inventory management, on the other hand, requires IT professionals who possess both knowledge and IT skills. The main role of IT inventory management is to ensure that inventory data is collected, analyzed, and provided for the purposes of product analysis, cost allocation, etc. Inventory management also involves providing reports to the various levels of management. It is one of the main reasons why many companies prefer to outsource IT inventory management. IT outsourcing firms can provide IT inventory management services at a very reasonable price. They usually maintain IT support for their client’s businesses for a set fee.
It is one of the major challenges for IT asset managers to keep track of the software assets that are in their company. IT asset managers should be able to integrate IT asset management tools with the Cloud and the Internet. Using this tool helps them to streamline IT costs and provides IT managers with access to real-time information. There are several tools that help IT managers to track their IT assets. One such popular IT tool is the ERP software Asset Management Tool (ESTATK). ERT can help in managing inventory from the Cloud and it also provides information about IT costs.